System Relevant! is now online. Developed from interviews with 37 essential workers in Zurich and Lausanne, this interactive digital tool gives voice to people whose labour kept cities running during the COVID-19 pandemic while often remaining overlooked: workers in retail, childcare, cleaning, and public transport. Through the fictional but research-based characters Sarah, Peter, Ivana, and Silvina, users can explore everyday experiences of work, care, mobility, housing, and precarity in urban space.
Created as part of the NFP80 project Urban Essential Workers at ETH Zurich under the overall direction of David Kaufmann, System Relevant! was developed in close collaboration with the mLAB at the Institute of Geography, University of Bern. Based on research and texts by Carole Ammann, the tool was shaped through the joint work of Mirko Winkel, who led the idea and implementation from the mLAB side, and Carolin Schurr, who contributed conceptual guidance. In collaboration with designers Christophe Merkle and Leon Thau, the team translated the research material into an interactive, map-based narrative format that connects interviews, urban spaces, and everyday routines. The result is a public-facing tool that makes visible the lived realities of essential workers beyond the healthcare sector.
Explore the website here:
https://system-relevant.ch